Payment Options
For your convenience, we accept Visa, MasterCard, and Discover. We strive to deliver the finest care at the most reasonable cost to our patients, which is why payment is due at the time service is rendered unless prior arrangements have been made. If you have any questions regarding your account or need to discuss payment options, please contact our office. Often, a simple telephone call can clear up any misunderstandings.
Insurance and Billing
Please remember that you are fully responsible for all fees charged by this office, regardless of your insurance coverage. We will send you a monthly statement to keep you informed of all charges. Most insurance companies respond within four to six weeks. If your statement does not reflect payments made by your insurance company within this time frame, please contact us. Any remaining balance after your insurance has been paid is your responsibility, and prompt remittance is appreciated. We can arrange a monthly payment plan if needed, but this must be set up before your procedure.
Cancellation Policy
Appointment Cancellations
To provide excellent care to all our patients, we ask that you carefully consider your schedule when making an appointment. We understand that sometimes schedule adjustments are necessary; therefore, we request at least 48 hours' notice to reschedule or cancel an appointment. This allows us to allocate the time originally reserved for you to another patient in need of care.
Cancellation Fees
Our office charges a $150 fee for missed appointments without sufficient notice. Additionally, if you are scheduled for a more extensive surgery requiring an extended amount of time, the cancellation fee may increase based on the nature of the surgery.
We are committed to providing all our patients with exceptional care. When a patient cancels without giving enough notice, they prevent another patient from being seen. Please help us serve you and our other patients better by keeping scheduled appointments or notifying us with ample time if you need to reschedule.
Thank you for choosing Lorton & Springfield Dental Implant & Oral Surgery. We look forward to caring for you.